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Getting to standard work in health care :using TWI to create a foundation for quality care /
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Getting to standard work in health care :using TWI to create a foundation for quality care /

紀錄類型 : 書目-語言資料,印刷品: 單行本

作者 : Graupp, Patrick,

其他作者 : Purrier, Martha,

出版項 : Boca Raton, FL :Productivity Press,2022.

面頁冊數 : 1 online resource :illustrations (black and white).

附註 : Previous edition: 2013.

附註 : Section I: Case for Standard Work in Health Care -- Chapter 1: When Clinical Best Practice Is Not Actual Practice -- Chapter 2: The Challenge of Designing Standard Work -- Chapter 3: Hand Hygiene Training Case Study -- Chapter 4: Need for Good Instruction Skill -- Section II: Job Instruction Training -- Chapter 5: Four Steps of Job Instruction -- Chapter 6: Breaking Down a Job for Training -- Chapter 7: How to Organize and Plan Training -- Section III: Job Relations Training -- Chapter 8: Four Steps of Job Relations -- Chapter 9: Problem Prevention Using JR's Foundations for Good Relations -- Section IV: Implementing TWI into the Working Culture -- Chapter 10: Starting Out Strong with a Pilot Project -- Chapter 11: Four Steps of Job Methods Improvement -- Chapter 12: Integrating TWI into the Culture to Sustain Results -- Conclusion: A Call to Action

標題 : Medical care - Quality control. -

標題 : Health services administration. -

標題 : Employees - Training of - Methodology. -

標題 : Total quality management - Methodology. -

版本 : Second edition.

ISBN : 9781000434033

ISBN : 1000434036

ISBN : 9781000434026

ISBN : 1000434028

ISBN : 9781003035305

ISBN : 1003035302

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245 10$aGetting to standard work in health care :$busing TWI to create a foundation for quality care /$cby Patrick Graupp, Martha Purrier.

250 $aSecond edition.

264 1$aBoca Raton, FL :$bProductivity Press,$c2022.

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500 $aPrevious edition: 2013.

500 $aSection I: Case for Standard Work in Health Care -- Chapter 1: When Clinical Best Practice Is Not Actual Practice -- Chapter 2: The Challenge of Designing Standard Work -- Chapter 3: Hand Hygiene Training Case Study -- Chapter 4: Need for Good Instruction Skill -- Section II: Job Instruction Training -- Chapter 5: Four Steps of Job Instruction -- Chapter 6: Breaking Down a Job for Training -- Chapter 7: How to Organize and Plan Training -- Section III: Job Relations Training -- Chapter 8: Four Steps of Job Relations -- Chapter 9: Problem Prevention Using JR's Foundations for Good Relations -- Section IV: Implementing TWI into the Working Culture -- Chapter 10: Starting Out Strong with a Pilot Project -- Chapter 11: Four Steps of Job Methods Improvement -- Chapter 12: Integrating TWI into the Culture to Sustain Results -- Conclusion: A Call to Action

504 $aIncludes bibliographical references and index.

533 $aElectronic reproduction.$bIpswich, MA$nAvailable via World Wide Web.

545 0 $aPatrick Graupp began his training career at the SANYO Electric Corporate Training Center in Kobe, Japan, after graduating with highest honors from Drexel University in 1980. There he learned to deliver TWI and other training to prepare employees for assignment outside of Japan. He was transferred to a compact disc fabrication plant in Indiana, where he obtained manufacturing experience before returning to Japan to lead SANYO's global training effort. Graupp earned an MBA from Boston University during this time and was later promoted to the head of Human Resources for SANYO North America Corp. in San Diego, California, where he settled. Graupp delivered a pilot project in 2001 to reintroduce TWI in the United States. The positive results encouraged him to leave SANYO in 2002 to deliver the TWI program on a wider scale throughout the United States in the same manner as he had been taught in Japan. He described this in his book The TWI Workbook: Essential Skills for Supervisors, a Shingo Research and Professional Publication Prize recipient for 2007. With colleagues in Syracuse, NY he helped found the TWI Institute which has developed over 3,000 certified trainers who teach TWI on six continents in over 30 countries in 18 languages. He is the author of numerous books on TWI including Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata which was published in 2020. Martha Purrier is a registered nurse with over 30 years of experience in the health care setting. She earned a master's degree specializing in the clinical care of patients with cancer and in the training of nurses. During the past 20 years, she has worked at Virginia Mason Medical Center in Seattle, Washington, in a variety of positions: Oncology Clinical Nurse Specialist, Director of Inpatient Oncology and IV Services, Director of the Kaizen Promotion Office and Director of Nursing Services at Bailey-Boushay House. Virginia Mason adopted Lean as a management methodology in 2001, and Purrier was certified in Rapid Process Improvement Workshops in 2006. During her work in IV therapy, the team won the Mary McClinton Patient Safety award for the application of Lean methods, which produced increased safety for patients receiving central lines. In 2008, Purrier was appointed to the Kaizen Fellowship Program. She is a certified instructor of the TWI Job Instruction program and has spoken internationally on the application of TWI and Lean to health care.

588 $aDescription based on online resource; title from digital title page (viewed on January 06, 2022).

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650 0$aHealth services administration.$348991

650 0$aEmployees$xTraining of$xMethodology.$390846

650 0$aTotal quality management$xMethodology.$390847

700 1 $aPurrier, Martha,$eauthor.$390848

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Graupp, Patrick,

Getting to standard work in health care :using TWI to create a foundation for quality care /by Patrick Graupp, Martha Purrier. - Second edition. - 1 online resource :illustrations (black and white).

Previous edition: 2013.

Includes bibliographical references and index.


Electronic reproduction.
Ipswich, MA





Available via World Wide Web.

Patrick Graupp began his training career at the SANYO Electric Corporate Training Center in Kobe, Japan, after graduating with highest honors from Drexel University in 1980. There he learned to deliver TWI and other training to prepare employees for assignment outside of Japan. He was transferred to a compact disc fabrication plant in Indiana, where he obtained manufacturing experience before returning to Japan to lead SANYO's global training effort. Graupp earned an MBA from Boston University during this time and was later promoted to the head of Human Resources for SANYO North America Corp. in San Diego, California, where he settled. Graupp delivered a pilot project in 2001 to reintroduce TWI in the United States. The positive results encouraged him to leave SANYO in 2002 to deliver the TWI program on a wider scale throughout the United States in the same manner as he had been taught in Japan. He described this in his book The TWI Workbook: Essential Skills for Supervisors, a Shingo Research and Professional Publication Prize recipient for 2007. With colleagues in Syracuse, NY he helped found the TWI Institute which has developed over 3,000 certified trainers who teach TWI on six continents in over 30 countries in 18 languages. He is the author of numerous books on TWI including Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata which was published in 2020. Martha Purrier is a registered nurse with over 30 years of experience in the health care setting. She earned a master's degree specializing in the clinical care of patients with cancer and in the training of nurses. During the past 20 years, she has worked at Virginia Mason Medical Center in Seattle, Washington, in a variety of positions: Oncology Clinical Nurse Specialist, Director of Inpatient Oncology and IV Services, Director of the Kaizen Promotion Office and Director of Nursing Services at Bailey-Boushay House. Virginia Mason adopted Lean as a management methodology in 2001, and Purrier was certified in Rapid Process Improvement Workshops in 2006. During her work in IV therapy, the team won the Mary McClinton Patient Safety award for the application of Lean methods, which produced increased safety for patients receiving central lines. In 2008, Purrier was appointed to the Kaizen Fellowship Program. She is a certified instructor of the TWI Job Instruction program and has spoken internationally on the application of TWI and Lean to health care.


ISBN: 9781000434033

Standard No.: 10.4324/9781003035305doi

Source: 9781000434033Ingram Content GroupSubjects--Topical Terms:

30924
Medical care
--Quality control.

LC Class. No.: RA399.A1 / G728 2022

Dewey Class. No.: 362.1
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